Point of Sale

Access Buyer Persona’s and deliver customer service excellence

Streamline your cellar door, cafe or events with our fast, user-friendly and configurablePOS

Whole-of-business data is seamlessly synchronised in real-time to ensure your team always has access to each customer’s latest data, product preferences and purchasing history. Additionally, new or updated sales campaign pricing, and inventory levels are available to streamline customer service activities.

Powerful features such as customer management, inventory transfers, order parking, table service and flexible shipping are standard in our industry-leading winery ‘cellar door’ POS solution.

POS- Buyer Persona

Access each customers buyer persona and purchase history fast

  • Wine club & loyalty program status
  • Purchase history with customer since date
  • Product selections & preferences
  • Average basket size & lifetime value

POS- Multi-channel Discounts

Customer, coupon, product and order discounts (% or $).

  • Instant user ‘role based’ discounts
  • Coupon validation & use (Q4-2021)
  • Club member & loyalty discounts
  • Line item or order total discounting

“Adding new products and specials to our POS is so simple, and we love being able to effortlessly sign up new members on the spot.”

Brooke Bauer, Thorn Clarke

POS- Flexible Product Types

Wine, food, merchandise and pantry products available

  • Wine bottle & wine glass sales
  • Breakfast, entree, main, sides, & dessert sales
  • Merchandise sales for clothing
  • Fresh produce & consumer packaged goods

POS- Unlimited Locations and Channels

Setup multiple tasting rooms, cafés, and restaurants

  • Cellar Door tasting, bar & café sales
  • Private member lounge experiences
  • Table service for restaurants & cafés
  • Festivals, events & food/wine shows

Offer your customers a range of payment options

Accept all types of payments quickly and securely.

Offer contactless payments at the point of sale to keep things hygienic and fast for your team and customers.

POS- Additional Features

  • Stored credit cards for faster F2F checkout
  • View, update or create customer details (MW 34)
  • Quicksets for fast product grouping & access
  • Shipping with address, notes, email & phone
  • Birthdate capture for regulatory compliance
  • Automatic club & loyalty plan discounts applied
  • Price overrides by-product or order total by '$' or '%'
  • Invoice notes showing discounts & reasons
  • Order parking & retrieval between any terminal
  • Receipt printing & email options
  • Order pickup plus free & paid shipping options
  • Automated shipping calculation with dispatch deferral
  • Multi-warehouse inventory transfers & stocktake

POSthat can be used anywhere

Cellar Door

Understand your customers and their purchasing habits
  • Simple to use
  • Fully mobile
  • Instant discounts
  • Check table status
  • Drag-n-drop quickset
  • Mobile payment options
  • Quick member look-up
  • Buyer Persona view
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Restaurant

Unify your restaurant customer data easily
  • Create tables
  • Assign service zones
  • Access customer history
  • Automatic user discounts
  • Check table status
  • Send services to kitchen/bar
  • Create and edit customers
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Events

Accept payments on the go or run separate sub-channels for specific events either on-premises or external
  • Weddings
  • Concerts
  • Wine Shows
  • Tastings
  • Conferences
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